Frequently Asked Questions

Chapter 3240 is professionally managed by National Horizon Real Estate Services, LLC. Our management team is committed to delivering consistent service, clear communication, and a hospitality-driven approach to apartment living.

Service and hospitality at Chapter 3240 means treating residents with professionalism, respect, and care at every interaction, with a focus on responsiveness, organization, and thoughtful management practices.

Chapter 3240 is located in Las Vegas, Nevada, just off of Las Vegas Boulevard North, with convenient access to nearby shopping, dining, and major roadways.

We offer thoughtfully designed 1, 2, 3, and 4 bedroom apartment homes, providing flexible options for a wide range of household needs and lifestyles.

Yes. Every apartment home includes an in-home washer and dryer. There are no shared laundry facilities.

Apartment homes include fully equipped kitchens, open living areas, and air conditioning. Select homes also feature stainless steel appliances, wood-style flooring, stone or stone-accent countertops, tile backsplashes, ceiling fans, dedicated dining areas, and private patios or balconies.

Yes, Chapter 3240 is a pet-friendly community. Pets must be approved through Pet Screening, and breed restrictions apply. Service animals and approved emotional support animals are accommodated in accordance with applicable Fair Housing laws.

Residents have access to a fitness center, dog park, social lounge, on-site management, on-site maintenance services, and courtesy patrol services.

Courtesy patrol services at Tides at Cheyenne are provided by Arcadia Security. Courtesy patrol responds to noise complaints, reports of suspicious behavior, and general resident concerns. Arcadia Security may be contacted at 844-587-2876.

Rent payments are processed through Entrata, which offers multiple payment options through the resident portal. Payments are also accepted in person at the leasing office during normal business hours.

Some payment methods available through Entrata may include processing fees. Any applicable fees are disclosed at the time of payment selection.

ParkM is the parking system Chapter 3240 uses to keep parking organized and fair.

As a resident, you’ll register your vehicle through ParkM and manage your parking right from your phone. Resident parking is $10.00 per month. If you have guests, guest parking is available for $3.00 per day, and it applies during overnight hours 7:00 PM to 8:00 AM.

Yes, on-site parking is available for residents and guests. Parking availability and options may vary.

Utilities are generally not included in the rent. Utility responsibilities and billing details are outlined in the lease agreement.

Applicants must complete an application and meet standard screening criteria, including income and background requirements. All applicants are evaluated consistently and in compliance with Fair Housing laws.

Applications can be completed online or through the leasing office. Our team is available to assist throughout the application process.

Tours can be scheduled online or by contacting the leasing office directly. Tour options may vary based on availability.

Residents may submit maintenance requests through the resident portal or contact the leasing office during business hours. Emergency maintenance procedures are provided at move-in.

Yes. Chapter 3240 is an Equal Housing Opportunity community and complies fully with all federal, state, and local Fair Housing laws.